Privacy Policy

Last Updated: June 26, 2026

1. Data Controller and Legal Basis

The website resolvt.com/resolvt.pl (the "Site") is operated by RESOLVT Sp. z o.o., a company incorporated in Poland.

Registered Office: Warsaw, Poland
Legal Identifiers: KRS: [0001244649], NIP: [5273221228], REGON: [544884992]
Contact Email: kontakt@resolvt.pl

We process your data in strict accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and the Polish Act on the Protection of Personal Data of 10 May 2018.

2. Business Model and Data Intermediation

RESOLVT Sp. z o.o. acts as an intermediary for premium lifestyle and hospitality services.

Scope of Service: We facilitate inquiries, bookings, and event organization for hospitality, nightlife, premium transport, food distribution, and commercial sectors.
Data Transfer Disclosure: When you explicitly request an appointment, booking, or table reservation, your necessary contact data (Name, Surname, Phone Number, and inquiry details) is shared with the specific partner provider you chose (e.g., Piano Bar Warsaw or Piano Bar Prague). Accepting this data transfer is technically necessary to complete and execute your booking request.
Independent Controllers: Upon receiving the transferred data, the partner becomes an independent data controller for that booking. We are not liable for the independent processing activities of these third-party partners.

3. Categories of Personal Data Collected

A. Automatically Collected Information (Device Information): Including web browser type, IP address, time zone, cookies, web pages viewed, referral search terms, and interaction patterns with the Site.
B. Information Provided Voluntarily: Including Name, Surname, Email, Phone Number, Company Name (Optional), and specific details or preferences related to the requested reservation or service.

4. Legal Grounds for Processing

ArticlePurposeArt. 6(1)(b) GDPRPerformance of a contract or taking steps at your request prior to entering into a contract (booking, reservation, and intermediary services).Art. 6(1)(a) GDPRExplicit consent for marketing and newsletters.Art. 6(1)(c) GDPRCompliance with Polish statutory legal, tax, and accounting obligations.Art. 6(1)(f) GDPRLegitimate interests in identifying site abuse, ensuring platform security, and generating usage statistics.

5. Technical Data Protection Methods

Following high security standards, we implement:

SSL Encryption: All data entered on the Site is encrypted during transmission.
Database Security: Access to personal data is restricted to authorized personnel via encrypted credentials.
Regular Backups: To ensure data continuity and prevent accidental loss.
Software Audits: Periodic updates to Hostinger infrastructure to patch security vulnerabilities.

6. Data Retention Policy

Accounting & Tax Records: 10 years (as per the Polish Accounting Act).
Marketing & Newsletters: 3 years or until consent is withdrawn.
Claim Defense: Data may be kept for the duration of the statute of limitations for civil claims in Poland.

7. Your Rights and Data Management

You have the right to access, rectify, erase ("Right to be Forgotten"), and limit the processing of your data. You also have the right to object to processing and profiling.

7.1 Cookie Management

You can manage your cookie preferences through your browser settings. Restricting cookies may affect site functionality.

Chrome | Safari | Firefox | Edge | Opera

8. Profiling and Analytics

We use Google Analytics and Meta (Instagram) Pixels for statistical purposes and to personalize marketing. These tools use cookies to analyze user behavior. This data is generally anonymized and does not allow for the direct identification of an individual by the Company.

9. Legal Disclosure

We will disclose information if required by law (e.g., court orders) or to protect our legal rights, investigate fraud, or respond to official government requests from Polish authorities.