PRIVACY POLICY

Last Updated: March 05, 2026

1. DATA CONTROLLER AND LEGAL BASIS

The website resolvt.com (the "Site") is operated by RESOLVT Consulting Sp. z o.o., a company incorporated in Poland.

Registered Office: Warsaw, Poland.
Legal Identifiers: KRS: [Insert], NIP: [Insert], REGON: [Insert].
Contact Email: kontakt@resolvt.com

We process your data in strict accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and the Polish Act on the Protection of Personal Data of 10 May 2018.

2. BUSINESS MODEL AND DATA INTERMEDIATION

RESOLVT Consulting Sp. z o.o. acts as a consultancy and lead-generation intermediary.

Scope of Service: We facilitate appointments for medical (dental), hospitality, and commercial sectors.
Data Transfer Disclosure: When you submit an appointment request, your data is collected by us and subsequently transferred to the partner provider you have selected (e.g., a dental clinic or restaurant).
Independent Controllers: Upon transfer, the partner becomes an independent data controller. We are not liable for the processing activities of these third-party partners

3. CATEGORIES OF PERSONAL DATA COLLECTED

A. Automatically Collected Information (Device Information): Including web browser type, IP address, time zone, cookies, web pages viewed, referral search terms, and interaction patterns with the Site.

B. Information Provided Voluntarily: Including Name, Surname, Email, Phone Number, Company Name (Optional), and specific details related to the requested service (including medical preferences).

4. LEGAL GROUNDS FOR PROCESSING

Art. 6(1)(b) GDPR: Performance of a contract (booking and intermediary services).
Art. 6(1)(a) GDPR: Explicit consent for marketing and newsletters.
Art. 6(1)(c) GDPR: Compliance with Polish statutory legal, tax, and accounting obligations.
Art. 9(2)(a) GDPR: Explicit consent for processing special categories of data (health/medical data) strictly for referral purposes.
Art. 6(1)(f) GDPR: Legitimate interests in identifying site abuse and generating usage statistics.

5. INTERNATIONAL DATA TRANSFERS (OUTSIDE EEA)

As we work with partners in Turkey, your data may be transferred outside the European Economic Area (EEA). We ensure these transfers comply with GDPR via Standard Contractual Clauses (SCCs) or other adequacy mechanisms that guarantee your data remains protected to EU standards.

6. TECHNICAL DATA PROTECTION METHODS

Following the highest security standards, we implement:

SSL Encryption: All data entered on the Site is encrypted during transmission.
Database Security: Access to personal data is restricted to authorized personnel via encrypted credentials.
Regular Backups: To ensure data continuity and prevent accidental loss.
Software Audits: Periodic updates to Hostinger infrastructure to patch security vulnerabilities.

7. DATA RETENTION POLICY

Accounting & Tax Records: 10 years (as per the Polish Accounting Act).
Marketing & Newsletters: 3 years or until consent is withdrawn.
Claim Defense: Data may be kept for the duration of the statute of limitations for civil claims in Poland.

8. YOUR RIGHTS AND DATA MANAGEMENT

You have the right to access, rectify, erase ("Right to be Forgotten"), and limit the processing of your data. You also have the right to object to processing and profiling.

8.1 Cookie Management: You can manage your cookie preferences through your browser settings. Restricting cookies may affect site functionality.

Chrome | Safari | Firefox | Edge | Opera

9. PROFILING AND ANALYTICS

We use Google Analytics and Meta (Instagram) Pixels for statistical purposes and to personalize marketing. These tools use cookies to analyze user behavior. This data is generally anonymized and does not allow for the direct identification of an individual by the Company.

10. LEGAL DISCLOSURE

We will disclose information if required by law (e.g., court orders) or to protect our legal rights, investigate fraud, or respond to official government requests from Polish authorities.

11. SUPERVISORY AUTHORITY

You have the right to lodge a complaint with the Polish data protection authority: President of the Personal Data Protection Office (UODO) ul. Stawki 2, 00-193 Warsaw, Poland | https://uodo.gov.pl/